Protection Policy
Designed for the Athlete in You.
Last Updated: November 2025
At Whatznext? a “PAG Momentum” Venture, your trust is our most valuable performance metric. This Protection Policy outlines how we safeguard your data, your transactions, and our brand ecosystem - ensuring your Whatznext? experience is authentic, secure, and transparent.
1. PURPOSE
The purpose of this policy is to define the safeguards and preventive measures Whatznext? employs to protect:
- Consumer trust and safety
- Personal and financial data integrity
- Authenticity of products and digital experiences
- Brand reputation and intellectual property
2. SCOPE
This policy applies to all users of our website www.whatznext.club.
It governs all data transactions, customer interactions, payments and brand communications within the Whatznext? ecosystem.
3. DATA PROTECTION & PRIVACY
We take comprehensive technical and organisational steps to ensure your data is handled securely.
Our practices align with the Digital Personal Data Protection Act (DPDPA), 2023, and global standards for privacy.
Key data protection measures include:
- Encrypted storage and transfer of all sensitive data
- Role-based access control for internal systems
- Multi-layer authentication for critical operations
- Periodic security audits and vulnerability assessments
For detailed information, please refer to our Privacy Policy.
4. TRANSACTION SECURITY
To ensure payment safety and fraud prevention:
- All financial transactions are processed through PCI-DSS compliant payment gateways.
- We do not store your card or banking details on our servers.
- Anti-phishing and two-factor authentication are implemented wherever applicable.
- Suspicious or high-risk transactions are automatically flagged for manual review. In case of suspected fraud, Whatznext? reserves the right to hold or cancel an order after verification.
5. BRAND AUTHENTICITY & COUNTERFEIT PREVENTION
We are committed to protecting customers from counterfeit or unauthorized Whatznext? products. To maintain authenticity:
- Whatznext? products are sold only through our authorised website ( www.whatznext.club )
- Each product batch is tracked with a unique SKU and internal verification ID.
- We actively monitor online and offline marketplaces to identify counterfeit listings.
- Customers are encouraged to report suspected fake products at support@whatznext.club.
Purchasing through unauthorized sellers voids any warranties or claims under this policy.
6. CYBERSECURITY PRACTICES
To maintain a secure digital experience, Whatznext? implements:
- Advanced firewall systems and real-time threat detection
- SSL encryption across all web and mobile interfaces
- Secure cloud hosting with global uptime and redundancy protocols
- Regular employee training on data and cyber safety If a security breach occurs, affected users will be notified as per applicable law.
7. CUSTOMER RESPONSIBILITY
While we protect your data and transactions, we also rely on you to act responsibly:
- Do not share your login credentials with others.
- Access Whatznext? only through our official website or verified apps.
- Avoid responding to suspicious messages claiming to be from us.
- Report unusual activity or fraudulent communication immediately to support@whatznext.club.
8. FRAUD REPORTING & INVESTIGATION
If you believe your data, payment, or order has been compromised:
1. Contact us immediately at support@whatznext.club with details.
2. Include order ID, payment confirmation, and any evidence (emails, screenshots, etc.).
3. Our security team will verify, investigate, and respond within 48 hours. Fraudulent activities will be reported to law enforcement agencies where necessary.
9. LIABILITY LIMITATION
While we take exhaustive steps to protect our ecosystem, Whatznext? cannot be held responsible for damages caused by:
- Unauthorized third-party access beyond our control
- User negligence or sharing of confidential credentials
- External attacks (phishing, malware, etc.) where users ignore standard precautions
However, we commit to taking immediate remedial action and cooperating with authorities in all such cases.
10. CONTINUOUS IMPROVEMENT
Our protection measures are continuously reviewed and upgraded to align with evolving security standards, emerging technologies, and regulatory requirements.
11. CONTACT US
For fraud concerns, security alerts, or brand authenticity verification:
Email: support@whatznext.club
Grievance Officer: Dr. Neeraj Thakur
Address: B2-907, La Prisma, Zirakpur, Punjab - 140603
At Whatznext?, we design for trust, integrity, and safety.
Our promise: every click, every order, every interaction with Whatznext? is protected.
(c) 2025 PAG Momentum. All Rights Reserved.